Avaya says this feature could help small businesses save on dial-in conference bridge services by hosting large conference calls in-house. Avaya IP Office 500 – (Rel 11) Essential Edition License – 396445. Contact Center applications and workflows: IP Office offers integrated voice, web chat, email, FAX and reporting capabilities that allow even the smallest contact center to support sophisticated and satisfying customer interactions. If unsure of your exact requirements, please use the LIVE CHAT or call the sales team who will be able to advise you. IP500V2 Features: - 4 card slots compatible with existing IP500 cards as well as new IP500V2 Cards. Software-Based Server Editions.
Avaya Ip Office Editions Comparison Download
ADVANCED EDITION – All of the above plus the capability to have a call center with reporting, conference bridges and more. CCR support for 96x1 Phones. Compatibility: Supported by IP Office core software level 2. Can monitor up to eight queues groups. Simply build on to what you have to cost-effectively enhance your communications capabilities as you need them. Avaya DevConnect Certification - A fully tested solution for the Avaya IP Office system. Avaya IP Office 500 Expansion Module Phone 16. Identify Trends - Text and graphical reports provide comprehensive views into all calling activity - inbound, outbound and internal. 150 networked locations, IP Office Select offers resiliency through a duplex. IP Extensions or provide IP Trunks back to a head office. Bring together 100+ business integrations, like Google Drive and Salesforce, to customize a true cloud unified communications experience. The Preferred Edition license allows the voicemail server to provide the services listed below. With up to a 1500 users across 32 locations. Operates in IP Office mode or PARTNER mode, determined by SD Card.
Avaya Ip Office Editions Comparison Sites
Turn-Key (Appliance) Editions. Mobile Worker – Essential for employees who spend their time out of the office and who need to extend and manage their calls from their mobile devices. Ideal for small and growing businesses, Basic Edition provides basic voice telephony and messaging, including voice mail, message to email conversion, call forwarding, audio conferencing, automated attendant and growth for up to 100 users. Avaya IP Office IP500V2. With capabilities such as one number access, caller ID, dial-by-name, automated attendants, conferencing, voicemail, and more, Essential Edition adds to the functionality of Basic Edition to provide the "must haves" small businesses need to enhance their communications with customers and colleagues and streamline their operations. Avaya has 4 different Editions (or versions) of the IP Office Operating System. Trunk (96 T1 channels or 120 E1 channels). Trunk ports 1 and 2 automatically switch to power fail sockets on the rear of the unit during power outage. Module is functionally identical to the IP400 Analog Trunk 16 Module. Additional analog trunks. Non voice calls can be dealt with as business needs determine, ensuring they are allocated to agents based on parameters you set, perhaps when agents are idle.
Avaya Ip Office Editions Comparison Site
The IP500 Analog Trunk 16. Power User – For users that work on the road, from home or a hotel and from any location within the company's network (includes all features of the mobile worker license and the tele-worker license). Mobile Twinning, Mobile Call Control, Calls from desk phone to mobile or back to desk phone). IP500 BRI So8 Module. What's New with Avaya IP Office Release 8. Cradle-to-Grave Details - Get the details on every step of a call from the moment the call comes in to when the customer hangs up the phone, giving you a better understanding of the customer experience. Integration and centralized web-based administration. With everything you need always to hand on any device, in any location, Avaya Cloud Office lets you simplify the way your business communicates. Debug enhancement – Logger stamp support. IP Office Server Edition. Out-of-the-box applications integration: Embed communications in the applications you already have, including Salesforce, Google Workspaces, Microsoft Office 365 and more. 1 Product Description (Note: 29 MB). We service clients and locations across Canada with our feet on the street in most major centres. Also compatible with 9500 series digital phones on IP Office R7.
Avaya Ip Office Editions Comparison Diagram
Use historical reports to analyze patterns and trends in your calling. Avaya's IP Office competes with Nortel's Business Communication Manager product, Alcatel's OmniPCX Office, Inter-Tel's 7000 series product and Cisco's CallManager Express. With the recent release of Avaya IP Office Release 8. Providing the necessary mobility, call handling and routing functionality for IP Office, Essential Edition helps ensure small businesses have the communications tools they need to operate effectively and efficiently.
Avaya Ip Office Features
IP Office Server Edition – Primary/Secondary Servers. 8 dual speed LAN hub ports, and 24 data channels. 4 Analog trunks, 4 analog extensions, 8 digital extensions* and. Designed to meet the needs of very small businesses and home offices. Essential Edition provides the "must haves" small businesses need to enhance their communications with customers and colleagues and streamline their operations. Use this information to be proactive in resolving issues and optimizing business operations. IP Office Model Versions. That is simplicity, and that is power, and that is ease of management. IP Office Release 8. Alternatively email us at. Wallboard – Statistics values on Leader Board. Regardless of the IP Office Edition you choose, you'll be backed by Avaya and its 100 plus year technology heritage of delivering communications solutions that matter to small and midsized businesses.
1 are supported on all platforms and phones - please see each feature's description for more information. Wallboard – Manual Layout and Font Sizing. Keep costs down and still get the key communications capabilities with Essential Edition. Avaya has also built in new management tools into IP Office 500 that provide easier access to system-configuration settings, and also allow for remote management and troubleshooting of the device. Whilst we have attempted to separate the information in each section to cover just a particular mode of IP Office operation, that is not always possible.
Over 90% of America largest companies are Avaya customers, and there are reasons why. Each trunk card is supplied with the spacer pegs required for installation and a label to identify the card's presence on the physical unit once installed. The addition of an IP500 trunk card is supported on IP500 Digital Station, IP500 Analog Phone and IP500 VCM base cards. This category covers documentation for IP Office systems running on either server PCs or as virtual servers on platforms such as VMware, AWS, Hyper-V or Azure: • IP Office Server Edition. IP 500 Base Card Voice Compression Module 32. p/n: 700417389. New Features, Changes. IP Office Capabilities at a Glance: - Flexible Deployment: Cloud, on premise and hybrid deployments are supported with IP Office. The way you communicate should be able to fit the way you work. Also compatible with 3810 wireless telephone. Powered by Zoomin Software. Reason Codes - Agents can enter reason codes, such as call wrap-up, break, etc.