What was the outcome? What do you like about being in Customer Service? Describe a process or system that you improved so customers would be better served. Give an example of where your approach has been effective. Tell me about a time when you had to say "No" to a customer because it was against company policy. If violations occurred in the last two years the investigator will calculate back wages. Describe for me a time when you have come across questionable business practices; how did you handle the situation? To minimize exposure prior to a DOL investigation, the following steps should be taken: - Conduct routine self-audits to ensure compliance with laws enforced by DOL, including recordkeeping requirements. We cannot guarantee that following the steps listed below will result in the avoidance of any fines or penalties issued by the DOL. Ten Tips for Surviving a Wage and Hour Audit. When an employee calls the Wage and Hour office with a complaint, the information is recorded and analyzed to determine whether or not it is likely that the employer is violating one of the labor laws enforced by the agency.
Wage And Hour Investigator Interview Questions Federal
Designate a high-level management employee or counsel to attend all interviews with management employees. Businesses should conduct a self-audit to determine areas of risk like those identified in my previous post. Have you completed month end/year end closing? Services may be performed by others.
It's rare that the alleged harasser takes on a different role in the investigation. You are now able to assess the differences in mannerisms when they answer each question related to the events that transpired. Give the investigator a place to work that is out of contact with employees but reasonably comfortable. What Triggers an Audit. United States v. Quality Stores. As a component of this position, you may have to work on a team on certain projects. Give an example of a time when you were trying to meet a deadline, you were interrupted, and did not make the deadline. Please describe some creative ways you have motivated and recognized employees in the past non-monetarily. As every lawyer knows, a leading question is the best way to get the answer you want; particularly, if the witness is in an uncomfortable position of being quizzed by a government enforcement agent. Wage and hour investigator interview questions sample. The investigator may want to take a look around the facility or office. Additional SHRM Online Sources for interview questions: - BASIC INTERVIEWING white paper (). Why have you applied for this position? Adverse Employment Action. What are some positive aspects of your last employment/employer?
Wage And Hour Investigator Interview Questions Sample
Citizenship and Immigration Services. If you had to describe your own leadership style as directive, delegating, or coaching, which would you choose? Reason: This is something you might be interested in when working for an investigation company. Independent Contractors. Wage and hour investigator interview questions and answer. Current DOL initiatives are in the following areas: - if you have recently undergone a messy human resources issue like a termination or organizing campaign and you have an employee who may seek vengeance through a DOL complaint. An excellent investigator is one who has a great deal of self-control and self-awareness to recognize their personal biases and keep them in mind while conducting the investigation.
Equal Employment Opportunity Commission ("EEOC"). Know clearly what you bring to the organization such as your knowledge, skills, experience, education/training and personal qualities that demonstrate why you are the best person for the job. Employee Personnel Files. Chapter 11 Bankruptcy. The letter usually also lists documents the employer should prepare in advance. What do you do when you know you are right and your boss disagrees with you? Questions To Ask During An Interview With An Investigation Company. Here are some questions I have always asked when interviewing with an investigative company and the reasons behind the questions. Many employers had to make fast changes to their business models and employee job duties in response to the COVID-19 pandemic. Question: How is the travel time paid? Is there anyone else who can shed light on the incident? Preparing carefully for this interview will assist in demonstrating an employer's commitment to compliance.
Wage And Hour Investigator Interview Questions And Answer
Give the investigator a quiet and private room to work in that is away from any high-traffic areas. How many hours per week? Determine the interview order. Preparing for an Investigation. Pennington v. Wagner's Pharmacy. Wage and hour investigator interview questions federal. This is because they are most likely intimately involved with the people involved in the incident. For example, do not give the investigator copies of all personnel files; rather, make copies of the specific documents requested. Do you know why this event occurred? Please explain why giving examples. Before beginning the questioning phase of the investigation, it is essential to establish a baseline on which you can measure the respondents' behavior, manner, and language. Ask the investigator what prompted the audit (note, however, that the investigator may not reveal this information).
Web Content Accessibility Guidelines. The key here is to focus on your achievable objectives and what you are doing to reach those objectives. What was your primary contribution/achievement? How do you think your current or most recent staff would describe you? Unlike many other government reviews, neither a supervisor nor the employer's legal counsel may participate in individual employee interviews. Best practice: You may find that the following questions will fluctuate between the parties. How do you think your co-workers would respond if you were absent from work? Conestoga Woods Specialties v. Sebelius. Intellectual Property. How did you resolve the problem? Penalties for repeat violations are greater and lead to willful violation findings. Keep in mind that the investigator may not provide advance notice of his/her visit. Dealing with the DOL at Your Door, Part II: McBrayer PLLC. Employers should avoid agreeing with any observations of violations, conceding admissions, or making promises.
Wage And Hour Investigator Interview Questions
Tell me about your knowledge of commissions accounting. To the extent that there is any confidential information that needs to be protected, consider whether documents need to be redacted and/or marked as confidential. If the harasser claims that the allegations are false, ask why the complainant might lie. Here are a few simple tips: - Establish a point person for dealing with the investigator and have all requests for information go through that person. What methods do you use to make decisions? This is, of course, an important part of the interview. Small Business Administration (SBA).
Describe when you've worked on a team before and what, in your opinion, constitutes an effective team? When an investigator arrives, the employer should verify the credentials of the DOL investigator. Has the complainant ever made such accusations before? If the employer agrees to comply in the future, but refuses to pay, or refuses to comply in the. Describe an ideal work environment or "the perfect job. Reason: If you are new to the investigative industry you may want a supportive manager who teaches you as well as manages you. Has your job been affected in any way?
And if you are not a local, that is something... How to become a private investigator in Georgia. Questions for the alleged harasser. Remember, auditors are typically focused on certain compliance areas, industries or are investigating a complaint, but they won't tell you how you were chosen for an investigation, so don't waste time asking. Note: The roles of employees reporting alleged sexual harassment can be difficult to ascertain at the outset, and depending on the circumstances. If you are paid at an hourly rate what is that rate? How would you motivate them to do so?
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